Tag: iPhone XS Max

Apple today launched new smart battery cases for the iPhone XS, iPhone XS Max, and iPhone XR. Priced at $129, these new smart battery cases are designed to offer extra battery life to iPhone users. They feature a similar design compared to battery cases offered for the iPhone 7, sporting a bump in the back which houses the battery pack.

Available in Black and White color options, each battery case offers different battery life depending upon the iPhone model. For instance, the iPhone XS battery case is rated to deliver up to 33 hours of talk time, up to 25 hours of video playback, and 21 hours of internet use.

On the other hand, the iPhone XS Max smart battery case, when paired with the iPhone XS Max churns out 37 hours of talk time, 25 hours of video playback, and up to 20 hours of internet use. Finally, the smart battery case for the iPhone XR offers up to 39 hours of talk time, up to 27 hours of video playback, and up to 22 hours of internet use.

 Compatible with Qi-certified wireless chargers

Besides, these new smart battery cases support Qi-wireless charging unlike the battery case for the iPhone 7. They also support Lighting accessories such as EarPods and Lighting Connector. Besides, these new smart battery cases display battery status on the iPhone’s lock screen and in the Notification Center giving users an idea about their handset’s battery.

A man from the United States claims his iPhone XS Max caught fire while kept in the back of his pocket. Josh Hillard from Ohio says the smartphone felt hot and then started emitting smoke. At the time of the incident, he was with his colleague in the break room when the phone caught fire out if the blue. He then quickly ran out to take his pants off, and another colleauge had to use a fire extinguisher to put out the flame.

“Left no other option, I had to exit the room since there was a female in the break room with me and remove my pants. I ran to the boardroom where I got my shoes and pants off as fast as possible. A VP of our company put the fire out with a fire extinguisher because he heard me yelling,” said Hillard.

Following the alleged incident, he went to the Apple Store to narrate the whole debacle and find out what kind of compensation would he receive. However, the victim was only offered a new phone, despite him asking further compensation for his burnt clothes and slight skin burns. Not satisfied by the response, Josh then tried to get in touch with Apple Care over the phone, but to no avail.

Victim says replacement iPhone XS Max isn’t enough

Hillard further added that he always showed faith in Apple as a brand, but now he seems to have lost his trust in the company as he isn’t satisfied by Apple Care’s. He is now seeking legal action in order to get more compensation.

Smartphones on fire remind us of incidents such as the Galaxy Note 7 debacle. That said, these types of incidents happen rarely as most handsets go though rigorous testing and safety measures. However, we do come across such news once in a while, so readers are advised to make use of authorized accesories and batteries with their smartphones to negate the possibilty of these incidents happening.